- Description
- Shipping
- Returns
Description
Spa Series T300 Trolley Cart: Open Storage, 3 Drawers with Flush Mount Handles, and 2" Locking Casters
The Signature Spa Series Trolley Carts offer attractive storage for your towel warmers, towels, and other treatment essentials. Offered in three configurations, trolley carts are available in laminate and wood. Customize your wood cart by adding a custom stain color. Each cart comes standard with an open shelf, a 2” hole with grommet for cords, and 2” locking swivel casters. Towel warmers sold separately.
Shipping
Domestic Shipping: Once you place your order, it will be processed the next business day. If your item is in stock, it will be shipped within 1 week. If your product must be produced, lead times will vary. If you require a faster ship date, please contact us at 833-978-3838 to discuss your options.
Delivery time starts from the date the shipment leaves its location. Delivery can vary depending on product and carrier, and shipping time frames can range between 1-14 business days. Once your order is shipped, you will receive an invoice via email with your tracking information for your convenience.
Standard US Ground Shipping: Portable Tables and Accessories are shipped via either UPS or FedEx Ground Standard Service within the 48 continental United States. For deliveries to APO/FPO, Alaska, and Hawaii shipping will be done using the United States Postal Service or FedEx, with the rate pending regulations on size and weight of the ordered item(s).
Standard Freight Delivery: Larger items such as Stationary and Electric Lift Tables will be shipped via LTL freight carrier. Curbside Delivery, Lift Gate, and Notification are included in our standard service. We quote this service as it is the most affordable and convenient for most of our customers. This means the product will be delivered to the curbside of your home or business, with a phone call ahead giving you a window of time in which they will deliver. It will not include inside delivery. The tables will be packaged on a pallet, and will require that you unband, remove the table and discard the debris. The shipping company will only deliver the table. If you require inside delivery, delivery up stairs, debris removal or set up, these can all be arranged, but require a custom ship quote and additional charges will apply. White glove delivery is much more expensive, but typically includes: an appointment time, delivery inside, set up and debris removal. Please contact us and we will gladly arrange this type of shipment for you for an additional charge. Please note each freight company can be slightly different in the exact level of service they provide as they are independently operated.
International Shipping
We can ship your product to just about any international location. Please contact us for an estimated cost for shipping to your country. We will need the following information: Country, City, Postal Code and the item description that you would like to purchase. Please note that all prices shown are in United States dollars and exclude any additional international shipping charges that could include customs clearance, local taxes, duties, VAT or international electrical configurations.
- Broker information needs to be provided before any international order can be placed.
Returns
Satisfaction Guarantee
If you are not satisfied with a Custom Craftworks product and would like to discuss your options for return or exchange, contact us at info@salonsolutionspro.com within 30 calendar days of receipt of your product.
Products must be returned in the original packaging in new condition, along with a Return Authorization number provided by our Customer Service Staff. Upon receipt and inspection of the product, customers will be refunded the original purchase price, less shipping charges. In some instances a restocking fee up to 25% may be applied.
Our customer is responsible for all return shipping costs associated with this satisfaction guarantee. Our customer is responsible for the correct repackaging of the product. We recommend that you use a traceable shipping service and insurance coverage to avoid damage or lost returns. Products damaged or lost in shipping are our customer’s responsibility.
Custom-produced products or those with special order features and options are not returnable. Rush production fees, expedited shipping costs and special order charges are not refundable.
You can refer to our Return Policy page for this information and for return policies on other brands and products.